Website Terms and Conditions

Last updated: 25 May 2026 (biometric consent + lead-data ownership additions)

This website and its contents are owned or licensed by Vielle Group Pty Ltd (ACN 692 339 781, ABN 30 692 339 781), trading as "Seize The Yes" (collectively referred to as "we", "us", or "our").

Agreement to terms and conditions

To the maximum extent permitted by law, these terms and conditions ("Terms") govern your use of this website and your purchase of our services. We may amend the Terms from time to time. Each time you use this website, post content on it, or purchase services, you acknowledge that you have read the Terms as they stand at that time and agree to be bound by them.

If any of these Terms are illegal or unenforceable at law, they may be severed and the remaining Terms will continue in full force and effect.

Our intellectual property

Unless expressly stated otherwise, we own or are licensed to use all content appearing on this website (including trademarks, logos, designs and copyright material) ("Content"). You must not use any Content except with our express written consent or as permitted under applicable Australian and international laws.

Content we provide

Unless stated otherwise, we grant you a personal, non-transferable, revocable and non-exclusive licence to use any files we expressly indicate are available for download from this website, for your own personal, non-commercial use. You must not copy, communicate to the public, modify, reverse engineer, or otherwise transfer any of those files. Your use of any files is at your own risk.

We cannot guarantee that any information obtained from this website is free from computer viruses or other defects. It is your responsibility to scan any download for viruses.

Links to external websites

Our website may contain links to other websites or advertisements of goods and services available from third parties. We are not responsible for the content of those websites or advertisements, or any goods or services made available on them. Unless expressly stated otherwise, we are not endorsing, sponsoring or suggesting an affiliation with that party or their goods or services.

Content you provide

You are fully responsible for any content (including testimonials, comments, suggestions, ideas, graphics, or other material) you provide to us for display on the website. This content will not be confidential and we may use it for purposes including advertising or marketing. By providing content, you grant us a licence to use it in any manner without payment or reference to you.

You must not post or display:

We reserve the right to edit or remove any user content at any time.

Your personal information and privacy

Our Privacy Policy sets out how we collect, store, use, disclose and manage your personal information. By supplying personal information through this website, you accept the inherent security risks of dealing online and agree not to hold us responsible for any breach of security, unless we have breached a law, been grossly negligent, or in wilful default of our duties to you.

Purchase of services — Seize The Yes

The Seize The Yes service is offered on the following terms.

1. Eligibility and orders

You agree that:

2. Fees and billing

2.1 Currency. All prices are quoted in United States Dollars (USD).

2.2 Onboarding fee. The onboarding fee of US$3,995 is charged in full at the time of purchase. This fee covers the initial 60-day onboarding period during which we set up your brand assets and marketing systems.

2.3 Subscription fee. Following the 60-day onboarding period, a recurring subscription fee of US$1,650 per month will be charged automatically to your nominated payment method until cancelled in accordance with clause 4.

2.4 GST. For Australian customers, GST will be applied in accordance with Australian tax law. Tax invoices will be issued showing our ABN (30 692 339 781). For non-Australian customers, the supply is treated as an export of services and is GST-free.

2.5 Payment processing. Payments are processed by Stripe. By providing payment details, you authorise us to charge the fees described above.

3. Onboarding fee — refund policy

3.1 The onboarding fee is non-refundable once paid, except as required by clause 7 (Australian Consumer Law).

3.2 If you cancel before the end of the 60-day onboarding period for reasons other than our failure to deliver the services, you are not entitled to a refund of the onboarding fee. The recurring subscription will not commence in those circumstances.

3.3 Nothing in this clause limits your rights under the Australian Consumer Law where applicable.

4. Subscription cancellation

4.1 You may cancel the recurring subscription at any time via your account dashboard or by emailing us at hello@seizetheyes.com. Cancellation takes effect at the end of the current billing period. We do not pro-rate refunds for partial months.

5. Your obligations

You agree to:

If you fail to provide reasonable cooperation, we may suspend the services without refund.

6. Intellectual property in deliverables

6.1 Deliverables produced for you (brand assets, copy, designs) become your property once the onboarding fee is paid in full.

6.2 We retain ownership of our underlying methodologies, templates, prompts, and tools used to produce deliverables.

6.3 You grant us a non-exclusive licence to use deliverables and your business name in our portfolio and marketing, unless you opt out by emailing hello@seizetheyes.com.

6A. Lead-data ownership and export

6A.1 You own your lead data. Every lead record captured through funnels, quizzes, forms, websites or other surfaces we operate on your behalf — including name, email, quiz answers, score, conversion stage, contact history and any notes attached to the lead — is your data. Seize The Yes acts as data processor on your behalf in handling it.

6A.2 Export at any time, at no cost. You may request a complete export of your lead data at any time by emailing hello@seizetheyes.com. We will deliver a CSV bundle (leads, email_sends, bookings, plus a manifest) within 7 days at no charge, via a signed download link that expires after 7 days.

6A.3 Auto-export on cancellation. When your recurring subscription is cancelled (whether by you or by us), we will automatically generate the same export and email it to the address on your account within 7 days of the cancellation taking effect.

6A.4 Deletion after export. Lead data is deleted from Seize The Yes systems 30 days after we confirm your export download (or 30 days after delivery if we receive no further request). If you need a longer retention window — for example to keep the data accessible while you migrate to another tool — let us know and we will hold it for a reasonable period.

6A.5 Nothing in this clause limits your rights, or the rights of your end users, under the Privacy Act, the Australian Consumer Law, or equivalent data-protection regimes.

6B. Biometric data — voice clone

6B.1 Voice recordings used to clone your speaking voice via ElevenLabs are biometric information under the Australian Privacy Act and are treated as sensitive information under APP 3.

6B.2 We will not create, store or use a voice clone for AI generation until you have given explicit, separately-recorded consent at the point of upload (or via Settings → Voice in the app). Bundled acceptance of these Terms or our Privacy Policy is not sufficient consent for biometric voice processing.

6B.3 You may withdraw voice consent at any time, either via the Settings → Voice page in the app or by emailing hello@seizetheyes.com. On withdrawal we will delete the cloned voice from ElevenLabs, delete the underlying raw voice samples from our storage, and clear the consent flag on your profile. Voice content already generated and published is not recalled.

6B.4 HeyGen avatar reference media (used to generate a talking-head digital twin) is also biometric information. Today an avatar is only created at your explicit request — usually by your Yesser during onboarding when you have chosen not to be on camera. A dedicated in-app consent capture for avatar reference media is being rolled out; in the interim, contact hello@seizetheyes.com to record, change or withdraw consent for avatar processing, and we will action it manually and confirm by email.

7. Australian Consumer Law

7.1 Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a refund or re-performance for a major failure, and to compensation for any other reasonably foreseeable loss or damage.

7.2 Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

Limitation of liability

We provide this website on an "as is" basis. We may suspend access to our website or close it indefinitely without notice, and you accept the inherent security and reliability risks of dealings on the internet.

We will take all reasonable steps to ensure this website is accurate, but make no representation as to the appropriateness of our services for your personal circumstances, or any fitness for purpose of the services (for purposes other than those for which they are commonly used).

Subject to the Australian Consumer Law (and without excluding any mandatory guarantees contained within the Australian Consumer Law or other statutory rights which cannot be excluded by contract), all conditions, warranties and implied terms are excluded from these Terms. To the extent we breach these Terms and it is legally permissible, our liability is limited to:

To the maximum extent permitted by law, our total liability for any claim arising under or in connection with these Terms is limited to the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, or special losses, including loss of profits, revenue, or business opportunity.

Social media

We may maintain a presence on Instagram, LinkedIn, Facebook, TikTok, and other platforms (but are not endorsed by or affiliated with the providers of any of those platforms). We reserve the right to remove material posted on our pages that:

You will be subject to and agree to comply with the respective terms and conditions imposed by each social media platform when visiting our accounts.

Direct marketing

We may collect, store and use your personal information to market our services to you, where you have provided implied or express consent. You may opt out of marketing at any time:

AI-assisted communications

By providing your phone number, you consent to receive communications from us via phone, SMS or WhatsApp, including those made using AI-assisted or automated technology. These communications will relate to your application and the services we offer.

How we use AI in the service

Seize the Yes is people-powered and AI-supported. Our service uses AI in the following specific, transparent ways:

If you have questions about how AI is used in your account, or want to change any of the above, contact us at hello@seizetheyes.com.

Governing law and jurisdiction

To the maximum extent permitted by law, the laws of Queensland, Australia, govern these Terms and Conditions. The courts of Queensland have non-exclusive jurisdiction to hear any matters arising out of or in connection with these Terms.

Contact

Vielle Group Pty Ltd ACN 692 339 781 / ABN 30 692 339 781 Trading as Seize The Yes 6 Masters St, Newstead QLD hello@seizetheyes.com