Plain answers, no jargon.

Your AI team drafts your social posts, email sequences, and funnel copy in your voice. Every draft lands in your approval queue. You approve. Posts publish to your accounts. Leads land in your dashboard. You spend an hour a week on your business instead of fifteen.

About 90 minutes the first time:

• 30 min of onboarding answers (your story, your offer, your audience)
• 10 min connecting Instagram / LinkedIn / your booking calendar
• 30 min reviewing your first batch of AI-drafted posts
• 20 min approving + scheduling

After that it's ~15 min a day to review what's waiting on your approval.

Settings → Integrations → Connect Instagram. Click through the Meta OAuth flow. You'll authorize us to post on your behalf (via the Outstand publisher we use as middleware — explained below). Takes 30 seconds.

Outstand is the social-publishing platform we use to actually push posts to Instagram, LinkedIn, X, TikTok etc. We don't store your Instagram login or your password — we store an Outstand token that publishes on your behalf. You can revoke it any time from Settings → Integrations.

Common causes, most-likely first:

• Your Outstand connection expired — re-authorize via Settings.
• The post status is "draft" not "scheduled" — you need to approve it on the Posts page before it ships.
• Instagram declined the post — check Settings → Integration Health for an error message. Most often: image-too-large or caption-too-long.
• You hit your tier's monthly post limit — see Pricing.

If none of those, email hello@seizetheyes.com and we'll take a look.

Settings → Integrations → Cal.com → paste your event-type URL. We auto-detect bookings via webhook. The first booking creates a lead row; you'll see it in /dashboard/leads within 30 seconds.

Yes — Posts page shows every draft + scheduled post. Click a card to edit or reject. Your AI team applies your Brand Voice + Brand DNA rules on every draft, so by the time you see it, it's already been shaped to your voice.

Always. Click the post on the Posts page → Edit. Your edits also train your AI — the next batch sounds more like you. (We store edits as "voice corrections" so the Producer agent learns over time.)

Reject it. A new one will be drafted within the hour. Each rejection also teaches the agent (it stores the rejected version as a negative example so it doesn't make the same mistake twice).

Yes — Posts page → New post → write manually. You can mix-and-match: some AI-drafted, some your own.

Two main sources:

• Your funnel at /f/your-funnel-slug (a quiz or opt-in)
• Your public site at /s/your-slug (visitors who fill the contact form)

Both write a row to your Leads table. The Conversion agent then drafts a welcome email automatically — you approve before it sends.

Leads page → filter by stage = "booked". Cal.com bookings auto-tag themselves once the webhook fires.

Yes — Leads page → Export. Downloads as CSV with email, source, score, and quiz answers. Useful for outreach or feeding into a CRM.

Open Billing in the sidebar → Manage subscription. That opens your Stripe customer portal where you can change plan, update payment method, view invoices, or cancel. Need help? Email billing@seizetheyes.com.

Within 14 days of first charge, yes. Contact support.

Your account goes into "paused" status for 30 days — you can reactivate any time with everything intact. After 30 days, all content + leads + AI history is deleted per our privacy policy. You can export everything first via the Account → Export page.

Yes. We never reuse one Seizer's training examples on another Seizer's drafts. Your voice + your audience + your wins stay yours.

In Supabase (Postgres) hosted in your region. Daily backups, encrypted at rest. We are GDPR-compliant for EU customers.

Settings → Account → Delete my account. Triggers a 14-day cooling period (in case you change your mind), then permanently wipes everything. We'll send a confirmation email.

No. Your content + voice samples are used ONLY to draft posts for your account. We don't pool data across customers to train a shared model.

Most likely: you're a brand-new account and onboarding isn't fully complete. Go to /onboarding and finish the 29-step setup.

Contact support. Some sections are still building out and we'd like to know which ones you hit so we prioritise.

We respond within 24h business hours. If it's been longer, email support and we'll escalate.

Cookie banner, broken link, login fails — email support with a screenshot. We watch Sentry for real errors and have alerting, but visible UX bugs are easier to catch from real users.